Functional Solutions

COOL SOLUTIONS
At Functional Methods, we seek out a variety of low priced business and technology solutions that help our customers be more efficient, effective, and productive.  The cool solutions page on our website is devoted to showcasing these solutions.
CASE STUDIES
We are glad to share our experiences on projects and client engagements as well as tell you about how we leverage various technology and business services solutions.  Our case studies range from project engagements involving the baseline and improvement of business processes as wll as the implementation of support, training, and communications solutions.
SURVEYS
In order to understand our client's needs better, we provide a selection of industry specifc online surveys and customer feedback tools.
PROJECT PLANS
Project plans tend to evolve during the course of most client engagements and it helps to have an inventory of base project plan templates to start with.  We're happy to share project plan templates across a number of project types including training, change management, customer support center implementation, software testing, business integration, the sales process, and many more.
TOOLS
The tools section of this site provides an extensive collection of project management, process analysis, facilitation, quality improvement, and training tools, templates, and techniques.  We hope you find these tools helpful in your internal projects as well as your own professional services client engagements.
WEBINARS
Functional Methods hosts regular webinars for the purpose of presenting and demonstrating the tools, templates, and techniques we provide.  We also offer general "open call" webinars to discuss and provide advice on all aspects of business client engagement.
READING
There are a number of excellent books out there for the professional services provider getting started.  They include project mangement, marketing, effective decision making, and effective communication with business decision makers.  Our reading section showcases those books that we have gotten a lot out of.  If you have other reading to recommend to use we'll be happy to consider it for listing in this section.
FM MEDIA ROOM
The FM Media Room is hosted on Screencast (www.screencast.com) and it's where we maintain our ever growing collection of flash videos that relate to Functional Methods, the services we provide, and our inventory of tools, templates, and techniques.  We think it's helpful for our customers to see video/audio examples of the usage of our tools and template in action as well as listen to our comments and advice related to each of the tools.